Privacy policy

This Privacy Policy explains how ONE OM ONE (“we,” “our,” or “the Site”) collects, uses, and protects your personal information when you visit https://1om1.net, create an account, or make a purchase.

1. Contact Information

If you have any questions about this policy, please contact us:

  • Email: info@1om1.net

  • US Office: ONE OM ONE Inc., 2986 Ivy St, San Diego, CA 92104, USA

  • Japan Headquarters: Interdimension Inc., 2F, 2-2-15 Hamamatsucho, Minato-ku, Tokyo, Japan

  • Malaysia Office: A2-2-2, No.1 Jalan Dutamas 1, Kuala Lumpur, Malaysia

2. Information We Collect

We may collect the following types of personal information:

  • Device Information (browser type, IP address, time zone, usage data, cookies)

  • Order Information (name, billing/shipping address, payment details, email, phone number)

  • Customer Support Information (communications, inquiries, or other data you provide when contacting us)

3. How We Use Your Information

We use personal information to:

  • Provide, improve, and personalize our services

  • Process payments and send confirmations

  • Communicate with you about your account, bookings, or promotions (only if you opt-in)

  • Prevent fraud and ensure security

  • Comply with applicable legal obligations

4. Sharing of Information

We may share your personal information with trusted third parties solely for business purposes, including:

  • Shopify (e-commerce platform and payment processor)

  • Analytics providers (such as Google Analytics)

  • Advertising partners (only if you have consented)

We may also disclose information if required by law, regulation, or legal process.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, but some features may not function properly.

6. Minors

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe your child has provided such information, please contact us for deletion.

7. GDPR and CCPA Rights

If you are a resident of the European Economic Area (EEA) or California, you have specific rights under GDPR and CCPA, including the right to access, correct, or request deletion of your personal data. Please contact us to exercise these rights.

8. Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Changes to this Policy

This Privacy Policy may be updated or modified from time to time without prior notice. The revised version will be posted on this page with the “last updated” date.